Category: High Performance Ideas

Organizational Improvement

Not long ago I was talking with the CEO of a medium-sized company who had just completed a major revamping of his organization. He had worked with a number of consultants to install several new technologies and pieces of equipment, and to radically change core processes in order to streamline the way work was done. A large loan was needed to fund the initiative, and while the CEO was proud of the accomplishment, he was also a bit reticent. “It took us 18 months of hard  »  Read More

The Surprising Consequences Of A High Performance Idea System

From time to time, when I have developed a good rapport with an executive, I will ask questions that go beyond the workplace. A while back this happened when I, along with my research partner Alan Robinson, visited Martin Edelston, founder and CEO of Boardroom Inc. Marty, who was well into his seventies at the time, was a legend in the direct marketing world, as well as a thoughtful leader. We tell a bit of Marty’s story in Ideas Are Free. We had just finished spending the  »  Read More

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